Management
Leading Self, Leading Others, Leading Business and Leading Change
Workout sessions Program for managers
Leading SELF
Develop Yourself
- Increase self-awareness
- Build resilience and resourcefulness
- Keep learning
- Keep connecting
Your strategy
- Think strategically
- Take responsibility and be decisive
- Lead from „me” to „we”: Define the past, present, and future
- Create shared purpose and a compelling vision
„Monkey Management”
- Your management style and monkeys
- What is a ‘monkey’?
- Where your management time goes
- The 4 rules of monkey management
- Monkey spotting – becoming savvy
Leading OTHERS
How Effective is My Team?
- Team effectiveness profile (pre-work activity)
- The 4 critical areas for all teams
- How we’re doing – strengths and limitations?
- Overcoming team blockages
- Agreeing practical team actions
Talents Retention
- Why retention matters?
- Why people stay
- Why people leave
- General strategies for retention
- The role of work-life balance
Building Your Team
- So what makes a great team?
- P.E.R.F.O.R.M. – characteristics in all top teams
- Impact of team dynamics
- Team roles and the teamwork cycle
- The 7C’s for all team leaders
Motivating your team
- The last 10 days – motivation and you
- Your motivation formula?
- Key motivators at work
- 6 principles for motivating others
- Applying the principles to your team
90 minutes Teambuilding techniques (facilitated by the manager)
- Team matrix – our qualities (pre-work activity)
- Team activities – how we work together?
- Traffic lights – good, okay, not so good?
- Feedback and review
- Next steps – team action plan
Leading BUSINESS
Managing Performance
- Performance – what good looks like?
- The skill-will matrix
- 4 reasons for under-performance
- How to raise the performance issue
- The ‘set-up-to-fail’ syndrome
Planning and Organising
- Key steps for efficient planning
- Useful planning tools and techniques
- Using the monitoring tools
- Planning sales management exercise
Delegate with confidence
- Benefits of delegating
- Warning signs
- Guidelines for effective delegation
- Approaches to delegation
- Preparing to delegate
- Control, Monitoring and feed-back
Coaching and appreciation
- Improving results through feed-back
- Coaching for performance
- Motivating employees
- Active listening
- Roles clarification
- Adapting your style
Handling employees problems
- Motivating or firing
- Feed-back principles
- Feed-back approach
- Handling non-performers
- When everything failed, how you communicate firing
Managing Meetings
- The meetings you’re involved in
- Planning and keeping effective meetings
- Common meeting mistakes in organizing a meeting
- Using communication ante & post meeting
The Organized Manager
- The demands on your management time
- Assessment – how organized are you?
- 4 types of manager: focus/energy matrix
- Strengthening your current approach
- Techniques for success
Leading CHANGE
How you become a leader
- The challenge of contemporary leadership in VUCA environment
- Characteristics of efficient leaders
- The tensions leaders must balance
- Building a vision that others will follow
- How to be a change agent
How to offer and receive feedback
- Overview of the feedback process
- Observing the behavior of the employee
- Delivering the critical feed-back
- Handling negative reactions
- Empathy and availability
- Managing feed-back for difficult types of personality
- Obtaining the change commitment
- Reenergizing the action through appreciative feed-back
- The coach – manager feed-back model
Managing crisis
- What is crisis?
- Avoiding the crisis
- Preparing to manage the crisis
- Containing the crisis
- Resolving the crisis
- Learning from the crisis